Shiv Kumar | Lead Engineer – GenAI & Agentic AI

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Voice AI

AACA — AI Contact-Center Platform

Production realtime voice AI with OpenAI Realtime API, Milvus RAG, and live human handoff

Aug 1, 2025 • 1 min read

© 2026 Shiv Kumar | Lead Engineer – GenAI & Agentic AI. This work is licensed under CC BY NC ND 4.0

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